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How to submit Bills

  • Medical Bills
  • By Mail
    Send bills and supporting medical documentation to:
    Medical Administrators, Inc.
    28301 Ranney Parkway
    Westlake, OH 44145

    By fax
    Fax bills and supporting medical documentation to our Billing Department at:
    (440)899-2411 or (800)542-9480

    Electronically
    ANSI, NSF & BWC electronic formats to CLAIMS@HTP-INC.COM

  • Pharmacy Bills
  • The BWC is responsible for payment of pharmacy bills. MAI as an MCO does not reimburse for outpatient medications prescribed to treat conditions related to an injured worker's claim. Under BWC's program, pharmacists can submit most drug bills directly to BWC at the point of service through BWC's pharmacy benefit manager (PBM), SXC Health Solutions.

    To contact SXC Health Solutions, call 1-800-OHIOBWC, and follow the prompts.

28301 Ranney Parkway | Westlake, Oh 44145 | Main: 440.899.2400 | Toll-Free: 800.542.9479 | Fax: 440.899.2411